Privacy policy

Effective date: July 14, 2026

1. Preamble and Scope

This Privacy Policy describes how 18075735 Canada Inc. dba Kiara Smart (the “Site,” “we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from kiarasmart.com or kiarasmart.ca (the “Services”).

By using the Services, you agree to the collection, use, and disclosure of your information as described herein. This policy is effective as of July 14, 2026.

2. Personal Information We Collect

We collect information that identifies, relates to, or could reasonably be linked with you (“Personal Information”).

We collect Contact Details (name, shipping/billing address, email, phone number), Financial Information (payment details), and Usage Data (IP address, browser type, interaction metrics).

We collect this data directly from you when you complete forms, automatically via tracking technologies, and from third parties such as our payment processors and marketing partners.

3. How We Use Your Information

We use your Personal Information to provide the Services, including fulfilling orders, processing payments, and arranging shipping.

We also use your data for marketing and advertising, such as sending promotional emails or SMS, to improve our website architecture, and to detect and prevent fraudulent activity.

We utilize your email and SMS data for automated behavioral flows, such as abandoned-cart recovery.

4. Third-Party Disclosures and Data Transfers

We share your Personal Information with service providers to help us provide our Services.

Our store is hosted on Shopify Inc. You can read more about how Shopify uses your Personal Information here:
https://www.shopify.com/legal/privacy

We also share data with our fulfillment partner, Randmar APIs, payment gateways, and advertising networks, including Klaviyo, Meta, TikTok, and Google to tailor our marketing efforts.

Because we use global platforms like Shopify, your data may be transferred to and stored on servers located outside of Canada, such as the United States.

5. Cookies and Tracking

We use cookies and similar tracking technologies to power our Site. This includes strictly necessary cookies required for platform functionality, such as session management, as well as analytics and advertising cookies.

Our on-site cookie-management tool allows you to accept, refuse, or manage your cookie preferences. Non-essential tracking pixels require you to actively opt in before they are activated.

You can also control cookies through your browser settings.

6. Data Subject Rights — PIPEDA and Law 25

Depending on your province of residence, Canadian privacy laws grant you specific rights regarding your data.

You have the right to request access to your Personal Information, request correction of inaccurate data, request deletion or de-indexing of your data, and withdraw your consent for tracking or marketing at any time.

To exercise these rights, please contact our Privacy Officer using the details below.

We will respond to verified requests within 30 days. 

To verify your identity, we may ask you to provide your name, telephone number, residential address, email address, order number, and a piece of identification

You can withdraw your tracking consent through our on-site cookie-management tool by refusing non-essential cookies or managing your preferences. You may withdraw your marketing consent by contacting our Privacy Officer at privacy@kiarasmart.ca.

7. Security and Retention

We implement reasonable security measures to protect your Personal Information.

We retain your data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

Once the data is no longer necessary, it will be systematically and securely destroyed or anonymized.

If we experience a confidentiality incident that poses a risk of serious injury, we will report it to the Commission d’accès à l’information and the affected consumers in accordance with Law 25 protocols.

8. Contact Information and Privacy Officer

If you have questions about this Privacy Policy, wish to exercise your rights, or submit a complaint, please contact our Privacy Officer at: President of 18075735 Canada Inc. dba Kiara Smart,  412 Rue Dubreuil, Saint-Dominique, Québec, J0H 1L0, Canada or at the following email address: privacy@kiarasmart.ca.